Crash Replacement

Did you damage your bicycle due to an accident? Unno offers an Crash Replacement Policy that allows you to obtain a replacement at a reduced cost so you can continue riding an Unno bicycle without having to pay the original price. We want you to keep riding a bike from our brand.

Our crash replacement policy applies under the following conditions:

You must be the original buyer of the bicycle.

It occurs within the first 3 years after purchasing the bicycle.

You provide documentation justifying the accident and all details required by our Customer Service.

Do you want to report an accident or learn more about this service? Please feel free to contact us.